Saint Francis Healthcare System Update – HOTLINE ACTIVE

The Nurse Coronavirus Hotline – 573-331-4200 – is live. The line is now staffed from 7 am to 5 pm, seven days a week. Patients can call with any COVID-19 questions and nurses can provide screening and next steps via phone. This hotline is for calls related to coronavirus screening only. If a patient meets the screening criteria in accordance with the DHSS guidelines, the patient will be directed to the nearest Saint Francis testing clinic. These clinics are equipped to handle testing for COVID-19. Testing for COVID-19 will NOT be performed unless all criteria is met in accordance with DHSS guidelines. Patients may seek testing at a private lab, but Saint Francis will not be performing elective tests. The screening questions can also be completed online at sfmc.net/COVID19qanda

If you think you may have been exposed to COVID-19, you must call our hotline first to find out if you meet the strict guidelines. If you qualify, our team will direct you to one of our dedicated testing locations.

The community-wide Coronavirus Test Collection Center will open Tuesday, March 24 at Arena Park at 8 am. This facility is by appointment ONLY. A pre-screening is required. Anyone seeking a test must call our Nurse Coronavirus Hotline at 573-331-4200 before arriving. This hotline is available 7 days a week from 7 am to 5 pm.  The Coronavirus Test Collection Center will be open Monday – Friday from 8 am to 6 pm and Saturday from 9 am to noon.

Saint Francis Healthcare System is taking the proper precautions as recommended by the CDC.

For the safety of our patients and to stop the spread of illness, Saint Francis Medical Center is limiting visitors until further notice.
 Only TWO visitors will be permitted per admitted patient for the entire hospitalization.
 NO visitors will be permitted for adult ICU; isolation patients; emergency* and cancer* patients.

*Exceptions will be made for those accompanying the elderly or those with a disability who need assistance.
 No visitor under the age of 12 will be permitted. We recommend that anyone over the age of 55 not visit Saint Francis Medical Center.
 All visitors will be screened upon each entry into the Medical Center.
 NO visitors will be permitted entry after 10 pm.
We are restricting entrance into the Medical Center until further notice. If an entrance is closed, please proceed to another open entrance.
 Entrances 1, 5, 6 7 and 9 are closed. Only laboring mothers and NICU and pediatric parents/guardians will be permitted entrance at Entrance 5.
 Entrances 2 will be open Monday through Friday from 7:30 am to 7 pm and Saturday from 9 am to 2 pm.
 Entrance 3 will remain open at all times.
 Entrance 4 will be open Monday through Friday from 5:30 am to 10 pm and Saturday and Sunday from 7 am to 3:30 pm.
 Entrance 8 will be open Monday through Friday from 7 am to 5:30 pm.
Thank you for your cooperation. This list is subject to change.